Returns MUST be requested and if eligible, post marked within 7 days of the date you received your order. NO EXCEPTIONS.

Returns will ONLY be accepted on unworn, unwashed items. Items that appear to have stains, smell of cigarette smoke, deodorant, pet hair, odors, ect., will not be accepted.

 

All preorders are FINAL SALE. Preorders are specially made to order items and I only order exactly what customer orders.

 

• Coupon codes must be presented or entered at the time of purchase. I cannot refund you for a coupon code that was not used, but you are more than welcome to use the code on an additional purchase. I do not accept expired coupons or coupon codes.

 

• Shipping charges (original and return) are the customer’s responsibility.

 

 

Damages:
I do my very best to inspect every piece of clothing before shipping it out. If you receive a damaged item, I truly apologize for this. Do not open your packages with scissors. If you cut an item while trying to remove your packaging I am NOT responsible.

• All items received must be inspected and reported within 48 hours of receiving your item.

• No exceptions

• If you receive a damaged item please email a picture and description to dwdesigns500@gmail.com  and I will get back in contact with you in 24-48 hours.

• If requesting a return, please include the order number, your name, email address and reason for the return. Return requests without this information will not be accepted.

• If you send back an item that does not qualify for a return, then you will be responsible to pay a return shipping charge. I will hold non-returnable merchandise for 14 days. After 14 days the items will be donated to charity.